The IT Accessibility Group offers support for units that wish to provide real-time captions for Zoom meetings. Before requesting captioning support, please review the Zoom Captioning Facts below:

Zoom Captioning Facts

  • To provide captions, Closed Captions must be enabled in the account that is hosting the event
  • The host may provide captions or assign this role to a meeting participant
  • Some third-party captioning providers require access to the captioning API Token immediately before the meeting starts
  • Zoom captions may be saved for editing and review but may not be suitable for posting with a recording of the meeting
  • Presenters are responsible for captioning costs

For more information, or to schedule captioning for a Zoom event, please visit the IT Accessibility Support Portal.